When I complained about the unadvertised $10 charge for shop supplies and oil disposal I was categorized as one of the minority of customers who complained. I was told by the man behind the counter that CK provided complete disclosure regarding charges. The trouble is that the complete disclosure was made after the work was done. I had the posted price of $129 summer special service done. Cost was $139. In my opinion full disclosure would have included the price of shop supplies and oil disposal. Apparently I am wrong. I was also told that when I dropped off the car at 9:30 that it would be no problem for my car to be ready by noon. Turns out that 1:45 is when it was ready. Seems some new tire equipment CK purchased took longer to install than anticipated. Apparently no need to let me know and certainly no need for CK to consider keeping their promise to me. I came away from this experience as being very insignificant in CK’s eyes.