I had a quote from a major chain and had a bad vibe from the mechanic and so I hit the online yard sale groups on Facebook to get garage recommendations. Four different people told me to go to CK. So, I sent an email telling them about what the major chain said was wrong. I dealt with Doug and he tried to find me the best deal possible and was honest in that one of the things the other guys said was wrong (a nearly 400 repair) was not. The repairs were done quick and Doug was very polite and spelled out the options to me very well. When I went into pick up my car the gentleman I settled up with was personable and funny. I would recommend to anyone who values family and honesty. This single special needs mom appreciates the money I saved by going with you instead of the major chain. Car is driving as if it was never damaged.